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HP Printers - 'Unsuccessful Network Installation' fault (Windows)
When you lot attempt to install the full feature print driver and software (HP Printer Assistant) for a wireless network, an Unsuccessful Network Installation error message displays.
Restart the printer, router, and computer
Resolve any error states by restarting network-connected devices.
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Plough off the printer.
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Disconnect any USB or Ethernet cables from the printer. These connection types can preclude the printer from connecting to the wireless network.
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Disconnect the ability cord from the Wi-Fi router, wait fifteen seconds, reconnect the cord, and then expect for the lights to display a connected status.
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Restart the computer.
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Turn on the printer.
Uninstall the HP printer software (Windows)
Uninstall HP printer software, and then remove the printer from your Devices list.
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Disconnect the printer from the calculator or network.
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In Windows, search for and open Add or remove programs.
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In the list of installed programs, click your HP printer proper name, and then click Uninstall. If your printer name does not brandish, select HP Smart, and so click Uninstall.
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If a User Business relationship Command bulletin displays, click Yes.
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Follow the instructions to consummate the software removal, and and so restart the computer.
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In Windows, search for and open Control Panel.
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Click Devices and Printers.
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For each printer icon that represents the proper noun of your HP printer, right-click the icon, and and so click Remove Device or Uninstall device.
Annotation:
If no printer icons brandish, the printer has already been removed.
The printer software and driver is uninstalled.
Other related HP software might remain on the arrangement. If y'all do not want a detail software title, uninstall it from Add or remove programs.
Use HP Impress and Scan Doctor (Windows)
Use HP Print and Scan Doctor on your Windows estimator to help diagnose and fix printing and scanning issues.
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Make sure paper is loaded in the main tray, so plough on the printer.
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On the welcome screen, click Outset to select your printer and run the diagnostic.
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If your printer is non establish, click My product is not listed, and then follow the instructions troubleshoot the connection.
Repair Windows organisation files
Utilise the Microsoft System File Checker (SFC) utility to repair damaged or corrupt system files.
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Close all open programs and apps running in Windows.
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Search Windows for command, right-click Control Prompt from the list of search results, and and then select Run equally Administrator.
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Type sfc /scannow in the command prompt, and and so press Enter.
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If a Windows Resource Protection constitute corrupt files and successfully repaired them bulletin displays, reinstall the HP driver and software.
Other install methods to try
One of the following installation methods might resolve the installation issue.
Install the HP Smart app and set upwardly the printer
Get the HP Smart app for Android, Apple iOS and iPadOS, Windows, and Mac to ready up and employ your HP printer to print, browse, re-create, and to manage settings.
Do the following if you lot are setting upward the printer on a Wi-Fi network.
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Place the printer and the computer or mobile device near the Wi-Fi router.
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Turn on Wi-Fi on your computer or mobile device and connect to your network. If the figurer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
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Enable Bluetooth on the computer or mobile device so that HP Smart can discover the printer during the setup.
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For Windows computers, turn on Windows Update to make sure Windows is always up to date.
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Afterward installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.
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If yous are prompted to sign in with Microsoft to utilize the app beyond devices, you can sign in or click No, cheers to continue.
Note:
Disconnect from a Virtual Private Network (VPN) connexion before downloading.
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If you are setting up HP Smart for the outset fourth dimension, you must create or sign in to an HP business relationship to access all printer functions.
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In HP Smart, click Add Printer or the plus sign to search for the printer, and then follow the instructions to consummate the setup.
If your printer is non found, continue to the next footstep.
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Restore Wi-Fi setup mode.
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Most printers with a touchscreen display or carte du jour: Open the Wireless or Setup menu, select Network setup or Settings, and and then select Restore Network Settings.
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Printers without a touchscreen display or carte du jour: Go to Restore Wi-Fi setup mode on your HP printer to restore default settings by pressing the buttons on your printer.
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Inside two hours, restart the printer, close then re-open HP Smart, and and then try adding the printer over again.
Install the printer past adding a new TCP/IP port
Add a new TCP/IP port with the Devices and Printers app in Windows to install the printer.
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Plow on the printer.
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Search Windows for control console, so select Command Console from the list of results.
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Click Hardware and Sound, and then click Devices and Printers.
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Click Add a printer.
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If available, click Add a network, wireless or Bluetooth printer.
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Click The printer that I want isn't listed.
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Select Add a printer using TCP/IP accost or hostname, and then click Next.
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Select TCP/IP Device in the Device type drib-down menu.
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Type the printer IP address in the Hostname or IP address box.
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Remove the selection from Query the printer and automatically select the driver to use, and so click Side by side.
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On the Install the printer driver window, click Windows Update.
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Later the update completes, select HP in the Manufacturer listing, select your printer in the Printers list, and and so click Next.
Install the printer using a Universal Print Driver (LaserJet printers)
Downloading and installing a Universal Print Driver (UPD) might resolve the wireless install error for LaserJet printers.
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Turn on the printer.
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Click Download adjacent to Commuter-Universal Print Driver.
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When the download completes, open the file and follow the instructions.
Contact HP Customer Support
If the previous steps did not resolve your consequence, contact HP Customer Support for farther assistance.
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Enter your product serial number to view warranty status and to change your location, if necessary.
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Select a support pick. If yous are in Asia Pacific, you will be directed to a local service middle in your expanse.
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Source: https://support.hp.com/ro-en/document/ish_2953446-1497774-16
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