The Network Setup Did Not Complete Please Turn Your Device Off and Back on and Test Again

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HP Printers - 'Unsuccessful Network Installation' fault (Windows)

When you lot attempt to install the full feature print driver and software (HP Printer Assistant) for a wireless network, an Unsuccessful Network Installation error message displays.

An Unsuccessful Network Installation error window

Restart the printer, router, and computer

Resolve any error states by restarting network-connected devices.

  1. Plough off the printer.

  2. Disconnect any USB or Ethernet cables from the printer. These connection types can preclude the printer from connecting to the wireless network.

  3. Disconnect the ability cord from the Wi-Fi router, wait fifteen seconds, reconnect the cord, and then expect for the lights to display a connected status.

  4. Restart the computer.

  5. Turn on the printer.

Uninstall the HP printer software (Windows)

Uninstall HP printer software, and then remove the printer from your Devices list.

  1. Disconnect the printer from the calculator or network.

  2. In Windows, search for and open Add or remove programs.

  3. In the list of installed programs, click your HP printer proper name, and then click Uninstall. If your printer name does not brandish, select HP Smart, and so click Uninstall.

  4. If a User Business relationship Command bulletin displays, click Yes.

  5. Follow the instructions to consummate the software removal, and and so restart the computer.

  6. In Windows, search for and open Control Panel.

  7. Click Devices and Printers.

  8. For each printer icon that represents the proper noun of your HP printer, right-click the icon, and and so click Remove Device or Uninstall device.

    Annotation:

    If no printer icons brandish, the printer has already been removed.

The printer software and driver is uninstalled.

Other related HP software might remain on the arrangement. If y'all do not want a detail software title, uninstall it from Add or remove programs.

Use HP Impress and Scan Doctor (Windows)

Use HP Print and Scan Doctor on your Windows estimator to help diagnose and fix printing and scanning issues.

  1. Make sure paper is loaded in the main tray, so plough on the printer.

  2. On the welcome screen, click Outset to select your printer and run the diagnostic.

  3. If your printer is non establish, click My product is not listed, and then follow the instructions troubleshoot the connection.

Repair Windows organisation files

Utilise the Microsoft System File Checker (SFC) utility to repair damaged or corrupt system files.

  1. Close all open programs and apps running in Windows.

  2. Search Windows for command, right-click Control Prompt from the list of search results, and and then select Run equally Administrator.

  3. Type sfc /scannow in the command prompt, and and so press Enter.

  4. If a Windows Resource Protection constitute corrupt files and successfully repaired them bulletin displays, reinstall the HP driver and software.

Other install methods to try

One of the following installation methods might resolve the installation issue.

Contact HP Customer Support

If the previous steps did not resolve your consequence, contact HP Customer Support for farther assistance.

  1. Enter your product serial number to view warranty status and to change your location, if necessary.

  2. Select a support pick. If yous are in Asia Pacific, you will be directed to a local service middle in your expanse.

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Source: https://support.hp.com/ro-en/document/ish_2953446-1497774-16

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